Recruitment privacy policy.

Please ensure that you read this notice

This notice explains what personal data we will hold about you, how we collect it, and how we will use and may share information about you during the application process. We are required to notify you of this information, under data protection legislation.

1. Who we are

Retail Money Market Ltd trading as RateSetter (‘RateSetter’, ‘we’ or ‘us’)) a ‘data controller’ and gathers and uses certain information above you. This information is also used by RateSetter’s group companies, so in this notice, references to RateSetter include its group companies. When we use your personal information, we are regulated under the General Data Protection Regulation which applies across the European Union (including the United Kingdom) and we are responsible as the ‘controller’ of your personal information under those laws.

We will comply with the data protection principles when gathering and using personal information.

Data Protection Principles

  1. Used lawfully, fairly and in a transparent way.

  2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

  3. Relevant to the purposes we have told you about and limited only to those purposes.

  4. Accurate and kept up to date.

  5. Kept only as long as necessary for the purposes we have told you about.

  6. Kept securely.


RateSetter works with Workable, an online recruitment software provider, to manage its recruitment processes. This means all personal information provided to RateSetter during the recruitment process will be collected and stored through the Workable platform.

2. What information do we collect?

 RateSetter collects a range of information about you before the shortlisting stage. This includes:

  • Your name, address and contact details, including email address and telephone number;

  • Details of your qualifications, skills, experience, interests and employment history including job titles, salary and working hours;

  • Whether or not you have a disability for which RateSetter needs to make reasonable adjustments during the recruitment process;

  • Your racial or ethnic origin, sex and sexual orientation, religious or similar beliefs;

  • Information regarding your criminal record;

  • Information about your entitlement to work in the UK; and

  • Details of your referees.

We may collect the following information after the shortlisting stage, and before making a final decision to recruit:

  • Information about your previous academic and/or employment history, including details of any conduct, grievance or performance issues, appraisals, time and attendance, from references obtained about you from previous employers and/or education providers;

  • Information regarding your academic and professional qualifications;

  • Information regarding your criminal record;

  • Your nationality and immigration status and information from related documents, such as your passport or other identification and immigration information; and

  • A copy of your driving licence

You are required (by law or in order to enter into your contract of employment) to provide the categories of information listed above if you are shortlisted, to enable us to verify your right to work and suitability for the position.

3. How we collect information 

We may collect information from you, your referees (details of whom you will have provided), your education provider, relevant professional bodies, the Disclosure and Barring Service, the Home Office and any relevant background check provider.

4. Why we collect your information

We will typically collect and use the information for the following purposes:

  • to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you;

  • to ensure that we are complying with legal obligations. For example, it is mandatory to check a successful applicant’s eligibility to work in the UK before employment starts;

  • for the purposes of our legitimate interest to allow us to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job but only if these legitimate interests are not overridden by your interests, rights or freedoms;

  • because it is necessary to carry out obligations or exercising rights in employment law; and

  • to respond to and defend legal claims or to prevent or detect unlawful acts.

RateSetter may also process special categories of personal information, such as information about ethnic origin, sexual orientation or religion or belief in circumstances where it is needed in the public interest, such as for equal opportunities monitoring. We may also collect information about whether or not applicants are disabled so that we can make reasonable adjustments for candidates who have a disability during the recruitment process.

If your application is unsuccessful, RateSetter may keep your personal data on file in case there are future employment opportunities for which you may be suited. We will ask for your consent before we keep your data for this purpose and you are free to withdraw your consent at any time.

5. How we may share your personal information

Your information will be made available internally at RateSetter for the purposes of the

recruitment exercise, including to relevant members of the HR and recruitment team, hiring managers and interviewers involved in the recruitment process. We may also be required to share some personal information with our regulators in order to comply with our legal and regulatory obligations.

We will not share your data with any third parties, unless your application for employment is successful and we make you an offer of employment. We may share your data with former employers to obtain references for you and employment background check providers.

6. How do we protect your information

We have appropriate security measures in place to prevent personal information from being accidently lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breaches. We will notify you and the Information’s Commissions Office (ICO) of a suspected data breach where we are legally required to do so.

7. How long we keep your information

We keep the personal information that we obtain about you during the recruitment process for no longer than is necessary for the purposes for which it is processed. If your application for employment is successful, we will only keep the recruitment information that is necessary in relation to your employment.

If you are unsuccessful or wish to withdraw from the recruitment process, we will hold your data on file for 6 months after the end of the relevant recruitment process, this takes into account the limitations persons for potential claims such as race or sex discrimination, after which they will be destroyed. If we wish to retain your information, for consideration of future employment opportunities, we will ask you to agree to allow us to keep your personal information on file for 24 months. At the end of that period, or once you withdraw your consent, your data will be destroyed. You should be aware that it is not a condition of your application with us that you agree to any requests for consent from us.

8. Your rights

As a data subject, you have a number of rights, including the right to:

  • Access and obtain a copy of your data on request;

  • Require RateSetter to change incorrect or incomplete data;

  • Require RateSetter to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing; and

  • Object to the processing of your data where RateSetter is relying on legitimate interest as the lawful grounds for processing. If you object, we can no longer process your information unless we can demonstrate legitimate grounds for processing, which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims

Please email us at [email protected], to the attention of the Data Protection Officer (DPO) if you wish to exercise any of these rights.

We hope that our DPO can resolve any query or concern you raise about our use of your information. If not, you can make a complaint with the ICO at www.ico/  

9. What if you do not provide your personal information

You are under no statutory or contractual obligation to provide data to RateSetter during the recruitment process and you are able to withdraw from the recruitment process at any time (please click here to see what this means for your personal information). However, if you do not provide the information, we may not be able to process your application properly or at all.